A clear complaints policy backed up by appropriate responses is crucial to confidence in a charity's work.

Emma Dowden-Teale and Charlotte Blackbourn advise charities how best to deal with complaints.

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Emma Dowden-Teale

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+44(0)20 7551 7890

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e.dowden-teale@bwbllp.com
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Posted on 07/03/2019 in BWB Publications

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